• Developed a comprehensive Building Plan Approval SOP under DCPR 2034 covering the complete lifecycle - from land acquisition through IOD, NOC, CC and OC to post-OC compliance and handover - now adopted as a reference framework across departments
• Led the OC-readiness drive for a G+19 rehabilitation tower at Embassy Citadel, Worli - headed a team, drove floor- and flat-wise snag closure on site, and advanced real construction progress toward Occupation Certificate through hands-on involvement across the project
• Coordinated end-to-end OC compliance for 5 buildings at Golf City, Savroli (MSRDC-SPA) - designed the tracking system and worked closely with HO and site teams to drive the authority's OC verification
• Led a COO-commissioned process improvement study across 8+ departments, consolidating 135+ ground-level pain points into an actionable framework that gave management a clear roadmap to resolve cross-departmental bottlenecks
• Created interior readiness trackers for the Citadel Sales Lounge, Experience Centre and Show Flat.
• Contributed to a Mumbai residential market study using government IGR transaction data to support competitor benchmarking and the region's market-entry analysis