• Contributed to leasing and business development activities by identifying, approaching, and establishing communication with leading F&B brands
• Coordinated meetings with brand representatives and shared project presentations, leasing proposals, site information, drawings, and commercial details
• Assisted the management team in evaluating brand-specific requirements, including space planning, frontage requirements, commercial expectations, operational needs, and revenue-sharing models
• Supported preliminary space planning, shop-allocation exercises, hatch drawings, and leasing-layout coordination for proposed outlets
• Conducted site mapping and assisted in reviewing topographical information for effective project planning and utilisation
• Contributed to site-level manpower planning by assessing deployment requirements for security and operational teams
• Assisted in finalising operational requirements, manpower allocation, departmental responsibilities, and inter-departmental coordination processes
• Prepared the WSA organisational and operational hierarchy chart, defining reporting relationships, departmental structure, and escalation levels; the proposed structure was accepted and implemented for the project
• Prepared detailed Minutes of Meetings for discussions with brands, consultants, internal teams, and project stakeholders, ensuring proper documentation of commercial points, timelines, responsibilities, and action items
• Coordinated with technical teams for the resolution of IT, infrastructure, and workplace-related operational issues and followed up until closure
• Contributed to feasibility studies, market research, competitor benchmarking, tenant-mix planning, commercial-space assessment, and analysis of comparable wayside amenities and highway food-court projects
• Participated in site visits to study operations, parking management, customer movement, tenant mix, infrastructure, signage, and service-area planning of established food courts and wayside amenity projects
• Assisted in preparing project presentations, research reports, comparison reports, leasing proposals, management information reports, checklists, and other decision-support documents for senior management
• Coordinated with architectural teams, MEP consultants, service consultants, operational departments, and external stakeholders for project-planning and leasing-related activities
• Demonstrated the ability to handle responsibilities across leasing IT park, business development, project coordination, site operations and research