• Handle and support the processing of retail loan applications, including vehicle loans and gold loans.
• Conduct preliminary credit appraisal, CIBIL verification, and customer eligibility assessment for loan applications.
• Review and verify KYC and loan-related documents, including RCs, tax invoices, vehicle photographs, and other supporting documents.
• Process and maintain loan applications in LLMS, ensuring accurate data entry and timely uploading of required documents.
• Ensure completeness of loan documentation and support compliance, audit, and documentation requirements.
• Support day-to-day branch banking operations, including customer service, account opening, passbook printing, and PPF-related services.
• Handle customer queries and provide assistance regarding basic banking products and services.
• Promote and communicate the features, eligibility criteria, account variants, and benefits of salary savings account schemes to prospective customers.