<ul><li>Processed check-ins, check-outs, and payments accurately while maintaining billing transparency.&nbsp;</li><li>Handled guest inquiries via phone, email, and in-person, providing accurate information and solutions.</li><li>Managed room reservations, updated booking systems, and coordinated with relevant department.</li><li>Processed payments, issued invoices, and maintained error-free billing records.</li><li>Supporting Front Office operations during peak hours, ensuring efficient guest flow.</li><li>Maintained confidentiality of guest information and upheld hotel policies at all times.</li></ul>