• Analysed repair logistics operations across Rajasthan service network using Excel, applying root cause analysis to identify key operational bottlenecks.
• Mapped service workflows and partnered with cross-functional teams to gather operational data and shape recommendations for reducing turnaround time.
• Built and presented management dashboards in PowerPoint, sharing findings with senior leadership including the Sales Director.
• Applied Lean and structured problem-solving approaches to support data-driven decision-making.