<p>Project: Customer First &ndash; Right First Time | Focus: Reducing wrong shipments of 5C spares (Camshafts, Connecting Rods, Cylinder Blocks, Cylinder Heads &amp; Crankshafts)</p>
<ol>
<li>Identified root causes of shipment mismatches by mapping end-to-end packaging-to-dispatch processes; applied Fishbone Diagrams and Pareto Analysis to prioritize high-impact error categories and enable data-driven corrective actions.</li>
<li>Standardized packaging operations through visual SOPs, engine-model-based checklists, and structured Documentation, reducing ambiguity for a rotating contract workforce (~6-month cycles).</li>
<li>Gained comprehensive shop floor exposure across multiple plant zones to analyze spare part flow, packaging practices of look-alike parts, and quality checkpoints, improving Infrastructure layout efficiency.</li>
<li>Enhanced packaging &amp; inventory accuracy by proposing segregation layouts, QR-based labelling, and ASN updates to minimize wrong part selection during dispatch.</li>
<li>Collaborated cross-functionally with logistics, operations, and dispatch teams to improve Teamwork, accountability, and inter-department coordination; presented findings using PowerPoint and Oracle data.</li>
<li>Developed training content and awareness material for temporary workers to reinforce SOP adherence; recommended periodic refresher sessions to address workforce turnover and knowledge gaps.</li>
<li>Analyzed error trends using MS Excel, pivot tables, and weekly dashboards to track deviations and quantify improvements; maintained daily part flow and error logs for effective Monitoring.</li>
<li>Applied Lean principles, Analytical thinking, and BASIC process mapping to drive low-cost, high-impact Optimization initiatives supporting the company&rsquo;s continuous improvement culture.</li>
</ol>