• Project Leader / Principal Investigator
• Role: Overall in-charge of the research project.
• Responsibilities:
• Define the research problem, objectives, and scope of the study.
• Design the research methodology
• Ensure the project follows the academic guidelines
• Supervise data collection, analysis, and report writing
• Review and finalize the project report
• Questionnaire / Survey Designer
• Role: Responsible for preparing the interview schedule
• Responsibilities:
• Develop questions related to awareness, usage, satisfaction, and concerns about e-banking
• Ensure questions are clear, unbiased, and relevant to the objectives
• Conduct pre-testing of the questionnaire
• Modify and finalize the questionnaire based on feedback
• Data Analyst
• Role: Analyse the collected data
• Responsibilities:
• Apply tools such as percentage analysis, tables, charts, and diagrams
• Interpret patterns related to usage, satisfaction, and concerns about e-banking
• Compare pre-COVID and post-COVID usage trends
• Derive meaningful insights from the data
• Presentation / Viva Coordinator
• Role: Prepare for project defence
• Responsibilities:
• Prepare PowerPoint slides or summary notes
• Highlight objectives, methodology, key findings, and conclusion
• Answer questions during viva or presentation